Card Upload Key (Len: 32): 32 Error

Symptoms

When you lot install, uninstall, or update a program on a Windows-based computer, you lot may receive one of the following error messages.

Error bulletin 1

The Windows Installer Service could not exist accessed.

Error message two

Windows Installer Service couldn't be started.

Mistake bulletin 3

Could not beginning the Windows Installer service on Local Computer. Error five: Access is denied.

Resolution

To fix this problem automatically, run the "Fix problems that programs cannot be installed or uninstalled" troubleshooter to repair bug that block program installation or removal considering of corrupted registry keys.

Important To perform many of the methods and steps in this article, you must exist logged on to your reckoner equally an administrator.

To determine whether y'all're using an account that has administrator rights

To determine whether you're using an account that has administrator rights, use 1 of the following methods, as advisable for the operating organization that you're running.

Windows 7 and Windows Vista

1. Open the Engagement and Time dialog box.

   1. Click Start.
      

   2. Type the following command in the Showtime Search or Search programs and files box, and then press Enter:
      

      timedate.cpl
      The Date and Time dialog box appears.
      
      

2. Click Alter date and time. When the User Account Control dialog box appears, click Proceed.
   
   

3. Do i of the following, depending on what happens when y'all click Proceed:

   • If your computer does non prompt yous for a password, you lot are already logged on with an administrator account. Click Abolish two times to close the Date and Time dialog box. You are gear up to fix the Windows Installer issues.
     

   • If your computer prompts you for a password, you are non logged on with an administrator account.

Windows XP and Windows Server 2003

1. Open the Date and Time dialog box.

   1. Click Outset, and and then click Run.
      

   2. Type the following command in the Run dialog box, and then press OK:
      

      timedate.cpl
      
      

2. Do one of the following, depending on the result:

   • If the Date and Time Properties dialog box appears, you are already logged on equally an administrator. Click Abolish to close the dialog box.
     
     

   • If yous receive the following message, you lot are not logged on as an administrator:
     
     

After you've verified that you're logged on to your computer as an administrator, you lot can offset troubleshooting Windows Installer problems.

If the Windows Installer engine is corrupted, disabled, or installed incorrectly, this may cause program installation issues.

Apply the following methods to place any Windows Installer problems that may be causing problems when you lot install, uninstall, or update programs.

Method one: Determine whether the Windows Installer engine is working

1. Click Get-go , blazon cmd in the Search box or click Run then type cmd in the dialog (Windows XP or Windows Server 2003), and then press Enter to open a Control Prompt window.
   

2. At the command prompt, blazon MSIExec, then printing Enter.
   

3. If the MSI engine is working, you should not receive whatsoever error messages. If yous receive an error bulletin, enter the error message text into a search engine such as Bing or Google to locate troubleshooting data about the issue.

4. Endeavour to install or uninstall over again.

Method 2: Make sure that the Windows Installer service is not ready to Disabled

1. Click Kickoff , type services.msc in the Search box or click Run and then blazon services.msc in the dialog (Windows XP or Windows Server 2003), and so press Enter to open Services.
   

2. Correct-click Windows Installer, and then click Backdrop.
   

3. If the Startup type box is set to Disabled, modify it to Manual.
   

4. Click OK to close the Properties window.
   

5. Correct-click the Windows Installer service, and then click Get-go. The service should start without errors.
   

6. Try to install or to uninstall over again.

Method 3: Check your version of Windows Installer, and upgrade to the latest version if necessaryImportant This method applies to Windows XP, Windows Vista, Windows Server 2003, Windows Server 2003 R2, and Windows Server 2008 just.

1. Click Start , type cmd in the Search box or click Run so type services.msc in the dialog (Windows XP or Windows Server 2003), and then printing Enter to open a Command Prompt window.
   

2. At the command prompt, type MSIExec, and then press Enter. If the MSI engine is working, yous should not receive whatsoever error messages, and a separate dialog box should open. This shows the MSI version.
   

3. If the installer is not version four.five, download and install Windows Installer 4.5.
   

4. Try to install or to uninstall once again.

Method iv: Reregister the installer engineImportant This method applies to Windows XP and to Windows Server 2000 only.

1. Click Outset, click Run, type cmd, and then click Control Prompt.
   

2. At the command prompt, type the following, and then press Enter after each line:

   MSIExec /unregister

   MSIExec /regserver

3. Try to install or to uninstall again.

The installation or update method doesn't run to completion

There are several methods that can be used to install, to uninstall, or to update a program. Additionally, the method or methods that are used may non have started or completed successfully. In this situation, endeavour some other method to install, or to update the program.

The post-obit are common methods that are used to install software:

• Insert the CD or DVD media, and then let the installation machine-start.

• Browse to the CD, DVD, removable media, or other location where the programs installation files are stored, and then double-click the Setup program. The setup file is typically one of the following:

  • Autorun or Autorun.exe

  • Setup or Setup.exe

  • Install or Install.exe

• Click Run when y'all download the program from a website.
  

The installation media is unreadable

Installation media such as CD and DVD media may be muddied or scratched and therefore be unreadable by the CD or DVD reader. To resolve this issue, follow these methods:

Method 1: Clean the CD or DVDTo do this, use a CD or DVD disc-cleaning kit. Or, apply a soft, lint-complimentary cotton fabric to gently wipe the silver side of the disc. Do non use newspaper cloth, every bit this tin can scratch the plastic or exit streaks. When you clean the disc, wipe from the center of the disc outward. Do not use a circular motility. If the problem continues to occur, clean the disc by using a damp material or a commercial CD or DVD disc-cleaning solution. Dry out the disc thoroughly earlier y'all insert it into the drive.

Method ii: Copy the installation files to your computer or to other removable mediaWhen you do this, note the location, and then run the installer from that location. The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions almost how to run the installation process. If an executable file (.exe) is available, we practise non recommend that you run .msi files directly without specific instructions from the vendor.

Notation If multiple CDs or DVDs are required, we recommend that you copy all the disks to the same folder, in reverse lodge (higher deejay numbers kickoff). Be prepared to approve the overwriting of existing files if you are prompted, and so install from that location.

Method 3: Obtain a fresh version of the installation packageIf you tried to install from a CD or DVD, do the following:

• Check the software manufacturer's website for a more than recent version of the software package. Download and install the new version.

• If y'all already have the latest version, download the programme from the manufacturer'due south website, and then run the installation.

Downloaded or copied installation files are corrupted

Method 1: Copy the installation files to your computerCopy the installation files to a local hard disk drive on your reckoner or to other removable media. Note the location, and then run the installation from that location. The installation file is typically named Autorun.exe or Setup.exe, only this may vary. If you're non sure, cheque the Readme file in the folder for instructions virtually how to run the installation. If an executable file (.exe) is available, we do non recommend that yous run .msi files straight without specific instructions from the vendor.

• If you are installing a program from the Internet, redownload the file (select Save instead of Run in the download dialog box), salvage the file to a binder on a local hard disk on your estimator or to other removable media. Then, run the installation from that location.
  

• If your installation files are on a network (for instance, a commercial or corporate environs), copy all the files to a binder on a local hd on your reckoner, and so run the installation from that location.

Method two: Obtain a fresh version of the installation packageIf some time has elapsed between when you downloaded the package and when you tried to install it, practise the following:

• Check the software manufacturer's website for a more contempo version of the software package. Download and install the new version.

• If yous already have the latest version, download the program once again, and so run the installation.

Programs that are currently running on your computer are interfering with the installation process

Disable programs that might be interfering with the installation process. To do this, follow these steps:

1. Click Start , type msconfig in the Search box, and so click msconfig.exe.

     If you are prompted for an administrator password or confirmation, type the countersign, or provide confirmation.

2. On the General tab, click Selective startup, then articulate the Load startup items bank check box.
   

3. Click Services, click Hibernate all Microsoft services, and and so click Disable all.
   

4. Click OK, and then click Restart.
   

5. Attempt running your software program installation.

6. When you lot are finished troubleshooting the problem, restart the computer in Normal Startup mode. To practise this, follow these steps:

   1. Click Start , type msconfig in the Search box, and then click msconfig.exe.

        If you lot are prompted for an administrator countersign or confirmation, type the countersign, or provide confirmation.

   2. On the General tab, click Normal startup, click OK, and and so click Restart.
      

For more information about how to utilise MSConfig, run into How to troubleshoot a problem past performing a clean boot in Windows 8, Windows 7, or Windows Vista.

There are typically several means to remove any program. In this state of affairs, attempt another method to remove the program.

The post-obit are common methods that are used to install software:

Method 1: Use the uninstall option (if available)

1. Click Get-go , and then click All Programs.
   

2. Select the binder for the plan that y'all are trying to uninstall, and so open the folder.

3. If at that place is an uninstall choice, try using it.

Method 2: Use Control Panel options

1. Click Start , click Control Panel, click Add together and Remove Programs or Programs and Features, then click Uninstall a program.
   

2. Select the programme, and and then click Uninstall. Follow the instructions.
   

Note The following steps are advisable for advanced users only.

Make certain that you don't accept any file or binder names that are longer than 260 characters.

For more well-nigh the maximum path length limitation, see Naming files, paths, and namespaces.

Nigh programs create an installation log. If you tin't locate such a log, yous can enable verbose MSI logging. For more data, see How to enable Windows Installer logging.

Note If you're running the .msi log file without the bootstrapping application (.exe), you can add parameters for verbose logging. For example, you lot tin can run the following command:

Msiexec path\your_msi.msi /L*v path\your_msi_log.txt For a list of msiexec command-line parameters, see Command-line options.

A failed installation typically logs "Render Value three" where the problem occurred and where the installation rollback began. The clarification of the failure appears immediately before the Return Value 3 log entry.

You can employ the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may suggest solutions to errors that are found in a log file. It is available in the latest Windows Software Development Kit.

The following is an case of how to utilise the Wilogutl.exe tool at a control line:

wilogutl /q /l c:\mymsilog.log /o c\outputdir\

You may be able to manually uninstall some parts of the program through the Windows interface. For example, you lot may be able to delete program files and folders. Because the steps to do this may differ widely, depending on the version of Windows that you lot're running and on the programme that yous're trying to uninstall, no prescriptive steps are provided hither. If you're not sufficiently familiar with the program that you're trying to uninstall to positively identify the files and folders for that plan, we do not recommend that you try this method. More often than not, when you begin to delete program files and folders, y'all run the risk of damaging your operating system. Use this method at your own risk.

If you are because uninstalling the program manually, be aware of the following:

• Before yous employ this method, brand certain that y'all create a system restore signal.

• Before you lot go started, movement any personal data or documents that may have concluded up in the installation folder of the program that you're uninstalling. For case, move this material into the Documents folder.

• If you cannot manually delete a program file, this may mean that the file is being used or that some other plan is accessing the file and preventing you from deleting it. For example, antivirus software may be accessing the file. When antivirus software is accessing a program file and making it impossible to delete information technology, it'south probable that this same antivirus software was preventing you from uninstalling the program by more traditional ways.

More Information

For general information nigh how to install or to uninstall a program, see the following:

Install a program

Uninstall or change a plan

Installing programs: frequently asked questions

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Source: https://support.microsoft.com/en-us/topic/how-to-troubleshoot-windows-installer-errors-dc2f66aa-2ae2-1e61-6104-b8166628fbde

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